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Tuesday, May 22, 2018

Nigerian Lawmakers Scold Local Lottery Commission for Regulatory Failures

May 22, 2018 0
Casino News Daily
Nigerian Lawmakers Scold Local Lottery Commission for Regulatory Failures

The Nigerian Lottery Regulatory Commission (NLRC) has faced the criticism of the local House of Representatives, with the latter blaming it for its failure to impose effective regulation of the sector.

According to local lawmakers, it was the Commission that was responsible for the failures in implementing the sector’s regulation efficiently, which on the other hand resulted in Nigeria losing an amount estimated at more than ₦1.493 trillion. The NLRC, on the other hand, has blamed lack of efficient regulation in the industry for the unsatisfactory revenue amount generated by the sector.

As far as the sector’s performance is concerned, Bello Maigari, the acting National Lottery Trust Fund’s Executive Secretary shared that the trend of the sector failing to meet its revenue target has been going on for several years now. According to Mr. Maigari, who spoke before the House Committee on Inter-Governmental Affairs, the revenue target of ₦1.5 trillion could hardly be reached by the sector, which was only able to generate approximately ₦7 billion in 13 years.

Considering the estimated high potential of the local market, the 5-year cumulative returns amounting to a little over ₦7 billion, which was found completely unacceptable for the sector. Mr. Maigari also shared his regret that the Nigerian lottery industry’s revenue growth was hurt by foul practices, conflict of interest, etc.

New Legislation Needed by the Sector

For the time being, there are a total of 21 operators who offer licensed lottery products across the country, after their operating licenses were given the green light by the President Muhammadu Buhari. The Nigerian House of Representatives has already threatened the operators that were found guilty of not paying the amount due to authorities by withdrawing their licenses.

The Executive Secretary of the National Lottery Trust Fund further noted that the lack of proper regulation in the country has been beneficial for the lottery and gaming operators there. Mr. Maigari further reminded that according to some industry experts, the Nigerian lottery sector is actually the most attractive market on the territory of Africa.

According to estimates, the lottery has made a significant contribution to the Gross Domestic Product (GDP) not only of Nigeria but also of other countries in Africa. For the time being, approximately 7.5 million Nigerian citizens were betting on lotteries on a daily basis. The number of Nigerians engaged in sports betting operations every day amounted to approximately 22 million.

Lanre Gbajabiamila, the Director General of the NLRC, also shared his opinion of local lottery legislation, saying that the fact that Nigerian laws on the matter were not up-to-date with the contemporary state of the market, which was also the reason why inadequate legislation has contributed to the slow growth of the sector. Still, Mr. Gbajabiamila explained that the Commission is aimed at helping the sector reach international standard, despite there was a lot of work to be done in terms of renewal of the already existing laws.

The post Nigerian Lawmakers Scold Local Lottery Commission for Regulatory Failures appeared first on Casino News Daily.

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Queensland Tourism Officials to Meet with Casino Companies as Part of State Tourism Growth Strategy

May 22, 2018 0
Casino News Daily
Queensland Tourism Officials to Meet with Casino Companies as Part of State Tourism Growth Strategy

A team of Queensland tourism officials will be traveling to Macau and Las Vegas in a bid to attract major gaming and hospitality operators to the Australian state, local media reports.

The team will be led by Queensland Tourism Minister Kate Jones. The trips to the two major casino gambling hubs are set to begin from next week. Government officials will be meeting with representatives from the likes of Caesars Entertainment and MGM Resorts International to encourage them to invest into building integrated resorts in Queensland.

Caesars has already expressed interest in operating in the Australian state. Casino News Daily reported last summer that the Las Vegas casino giant had been in talks to join the A$3-billion scheme for the construction of a Gold Coast integrated resort. The project had been introduced by Chinese-backed ASF Consortium, but was rejected later that summer. It was understood that the plan’s failure had little impact on Caesars’ interest to expand to Australia and Queensland in particular.

Minister Jones told local media that her team’s strategy would be based around drawing a greater number of visitors who stay longer and spend more in the state. Jobs will thus be created for locals. According to previous estimates, Queensland’s casino industry is worth more than A$25 billion and supports over 200,000 jobs.

Global Tourism Hub Concept

The upcoming trips to Las Vegas and Macau will be part of the Queensland government strategy’s to boost local tourism by luring investors to invest into the development of global tourism hubs or mixed-use properties with casino gaming, accommodation options, and entertainment facilities, among others.

The Queensland government is planning to issue two casino licenses, one for a global tourism hub in Cairns, and the other for the Gold Coast.

It is also important to note that Australian casino operator The Star Entertainment Group and a consortium of Asian partners are currently building a multi-billion resort in Brisbane as part of the government’s tourism growth strategy.

The Queensland government launched last October a Registration of Interest process for a A$1-billion global tourism hub development in Cairns. Interested parties had until January 23 to submit their responses to the invitation.

Tourism officials then revealed that they have received 12 registrations of interest and that several of them were submitted by some of the world’s largest gaming and hospitality companies. While the names of the companies were not disclosed for commercial-in-confidence reasons, there were reports that Caesars and Camodia’s NagaCorp were among them. According to reports from last summer, NagaCorp had previously expressed interest in expanding to Cairns. The company currently manges the NagaWorld Hotel & Entertainment complex in the capital of Cambodia, Phnom Penh.

Other international operators as well as ones based in Australia and Queensland have also registered interest in the Cairns development.

The post Queensland Tourism Officials to Meet with Casino Companies as Part of State Tourism Growth Strategy appeared first on Casino News Daily.

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Monday, May 21, 2018

Chinese Government Unlikely to Allow Casino Gambling in Hainan, Experts Say

May 21, 2018 0
Casino News Daily
Chinese Government Unlikely to Allow Casino Gambling in Hainan, Experts Say

Last week, casino industry experts refuted rumors that the island of Hainan, also known as “China’s Hawaii”, is set to become the next casino hub in the country. Still, they confirmed that the island could open doors for several kinds of sports lotteries.

In February 2018 it became clear that the Chinese Government has been mulling the legalization of some gaming options on Hainan Island – a step that could end the gambling monopoly of Macau. Then, in April, the Government revealed that it would officially legalize horse racing and some new types of sports lotteries on the Island as part of its effort to turn Hainan into the largest pilot free-trade port.

However, the South China Morning Post revealed that Su Guojing, the founder of the China Lottery Industry Salon and a gambling sector expert, explained in an interview at the Macau-based Global Gaming Expo Asia 2018 that casino gambling contradicted to the overall ideology and legislation of China. According to Mr. Su, for the time being, it was almost impossible for the Government to permit land-based casinos to be established outside the gambling hub of Macau.

According to Mr. Su, the legalization of horse racing in Hainan could take a very long time to develop. He further explained that the country’s Government should pay much more attention to Sanya and its development to a global home port for cruises.

China to Keep Its Gambling Ban Almost Intact

For the time being, all forms of gambling, except for two types of lotteries, are officially suspended under a gambling ban imposed by the Chinese Government. As mentioned above, horse racing operations are permitted to a limited extent. However, sports betting services are fully banned in the country. Other forms of gambling are currently permitted only in the autonomous region of Macau, which is currently the only place in China where gambling in casinos is allowed.

Recently, rumor has it that the country’s authorities have been considering whether to lift some of the restrictions imposed on gaming operations on land and allow them on boats.

Sanya currently attracts the largest number of tourists in the province of Hainan as a whole. According to a report issued by the online travel booking agency Ctrip, a total of 18 million visitor arrivals were registered in Sanya last year. Up to date, the city offers about 14 cruise routes traveling to various countries and is also a stopping point for some of the largest cruise operators which could help it become a global cruise destination.

As far as opening Hainan to gambling operations is concerned, the Chinese Government has been considering such a step as part of its efforts to help the economy of the ailing southernmost province. For many years, the administrative region of Macau has kept a monopoly on casino gambling operations, with the region having attracted some of the largest casino operators on a global scale.

The post Chinese Government Unlikely to Allow Casino Gambling in Hainan, Experts Say appeared first on Casino News Daily.

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Resorts World Catskills celebrates Grand Opening Gala

May 21, 2018 0
Casino City Times
Resorts World Catskills celebrates Grand Opening Gala
Officials at New York's newest and largest commercial casino are confident that its location, superior array of world-class amenities and allure to Asian customers will help the $1.2 billion resort reinvigorate the region and overcome the noted saturation in the market.
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Jetbull Casino Employs Enteractive Support Service

May 21, 2018 0
Latest Casino Bonuses
Jetbull Casino Employs Enteractive Support Service
Jetbull Casino Employs Enteractive Support Service

Online casino operator, Jetbull, has signed a new strategic partnership according to which they will go live with tailored retention services provided by Enteractive. Jetbull will, therefore, employ the finest customer service assistance for their operations in German, Austrian, Swiss, Finnish and Swedish markets.

Enteractive is a leading provider of player retention solutions for the iGaming industry, founded in 2008 by their current CEO, Mikael Hansson. Their services help return churned players into action while player support makes sure active users stay with the operators on board while playing the game. Their services are based on chat moderation – they use the contact data operators provided so they can talk to inactive players, after which they apply a unique (re)activation method with personal one-on-one calls. Enteractive also provides support in native languages as well as license reporting that will flag vulnerable users.

With this deal, Jetbull has effectively outsourced their live chat, e-mail and social media support to Enteractive who will provide all of the usual services and more 24 hours a day, seven days a week. This tailored service is meant for improving the relationship between the operator and their active player base.

Hansson comments: “Partnering with Jetbull is a significant agreement for us and we’re thrilled to be working alongside them. By handling all inbound communications with their players throughout the day with quality support, we’ll be able to improve loyalty and the lifetime value of players for the operator. As part of our service, Enteractive support staff have undergone thorough training to understand Jetbull’s brand, culture and demographics, ensuring the operator can focus on other areas of the business.”

Jetbull CEO, Viorel Stan, says: “We’re thrilled to have secured Enteractive’s Customer Support service and have been really impressed with the early results of their engagement with our players. Providing excellent support to our players is a high priority for us and with the help of Enteractive who are highly skilled in this area, we are very confident it will lead to improved loyalty of customers.”

Source:

“Jetbull sharpens customer support with Enteractive deal”, Formosa Carla, enteractive.se, May 16, 2018.

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